Privacy Policy

Welcome to “i-Kitchen” website. This page contains the privacy policy to which you are subject once you use our online platform, which includes:

  1. Our website: i-kitchen.app
  2. Our app (Android) on Google Play: https://play.google.com/store/apps/details?id=app.i_kitchen.app
  3. Our app (IOS) on the Apple Store: https://apps.apple.com/us/app/i-kitchen%D8%A2%D{A%D{3%D{A%D8%AA%D8%] B4%Dadobe6/id1621079260

As well as any of the services offered through us (i-Kitchen platform).

Therefore, your use of our online platform or any of its services constitutes your formal agreement to all of the terms below…

The privacy of our visitors is of extreme importance to us, We will not use or share your information with anyone except as described in this Privacy Policy. So please read carefully the content of this page that explains the types of personal and non-personal information we collect and how it is handled and stored.

About Us

“i-kitchen” (we/us/our platform/our organization) owns and operates the online platform (i-kitchen.app / our website / our mobile apps).

I-Kitchen App is a global platform that provides a wide choice of kitchen requirements to participate with the family in achieving their dream kitchen through a click of a button. From an idea in their imagination to reality in their place, you can design your kitchen yourself through the interactive kitchen designing feature or request a design and implementation service through thousands of products ranging from floors, walls, cupboards, appliances, and household items. For more information about us, Visit the about us page.

What information do we collect?

There are two types of information we collect through our online platform i-kitchen.app

  1. Personal information such as name, address, phone number, and e-mail, etc.
  2. Non-personally identifiable information such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), etc.

1. What personal information we collect and how it is used

It is the personal information that you enter yourself on our electronic platform in any of our communication or registration forms or when you communicate directly with one of our employees through the website i-kitchen.app. We use this information to provide and improve the services you request.

When you communicate with us through the WhatsApp application or the direct line, we may disclose your personal information to other parties within the limits of the services and products you request so that we can provide the best picture of those services and improve them, Your personal information will not be shared with third parties outside this specified scope.

We may record the phone calls received from you in order to ensure a better service and to know and implement your requests correctly and use them within the scope of the services provided by us and everything related to them while ensuring our right to keep them and refer to them when needed, While ensuring that they are not used publicly or individually outside the scope of the Services and related matters.

2. Non-Personal Information We Collect and How We Use It (Cookies)

This is information that does not identify you and is collected automatically through log files and cookies. Includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer site movement, track user around the site, and gather demographic information. IP addresses, and other such information are not linked.

Our system will place cookies when you log in to the site and this is to ensure a pleasant and smooth user experience across the site. You can disable cookies by changing your browser settings. If you disable cookies, this will affect how our website works and you may not be able to access or use some or all of the functionality of the website. For example: performance cookies collect information about how you use the site – ie: The pages you visit most of the time – allowing us to provide you with targeted and relevant options that enhance your browsing experience and use of the Site.

Sharing and disclosing information

i-Kitchen does not rent, sell or share your personal information with other people or non-affiliated companies except to provide the contents or services you have requested; And upon obtaining your permission, or under the following circumstances:

  • Providing information to trusted partners who work on behalf of or with i-Kitchen under confidentiality agreements. These companies may use your personal information to help i-Kitchen communicate with you about offers from i-Kitchen and our marketing partners. However, these companies do not have any independent right to share this information.
  • respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend ourselves against legal claims.
  • We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of i-Kitchen’s Terms of Use, or as otherwise required by law.
  • During the transfer of information about you if i-Kitchen is transferred or merged with another company. In this case, i-Kitchen will notify you before your information is transferred and becomes subject to a different privacy policy.

Data Retention

i-Kitchen will retain said information as needed for the purposes set out in the Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage data will also be retained by i-Kitchen for reasons of internal analysis. Usage data is generally kept for a short period of time, except if this data is used to enhance security or improve the functionality of our Service, or if we are required by law to keep such data for longer periods of time.

Data confidentiality and security

i-Kitchen is prohibited from obtaining personal information about you except for employees who we reasonably believe should have access to that information to provide any services to you or in order to carry out their work.

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee an absolute for its security.

How do you access and modify the data?

You may access a wide range of data about your account and your interactions with our Platform for the purpose of displaying and, in some cases, updating the data.

Examples of data that you can easily access on the site:

  • Updated data regarding your most recent purchase orders.
  • Personally Identifiable Data (including your name, email, password, communications and personal advertising preferences).
  • Payment settings (including credit card information).
  • Email notification settings.
    You may refuse to receive our marketing communications in the future at any time by adjusting your customer communications preferences, through live chat or by using the unsubscribe link provided in email communications. To shop through the mobile application, you will need to adjust the notification settings in the general section of your mobile phone.

Links to other websites

Our website pages may contain links or third party websites that are not owned or controlled by i-Kitchen.

i-Kitchen has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services. You also acknowledge and agree that i-Kitchen shall have no responsibility and shall have no liability, whether directly or indirectly, for any damages or losses caused or believed to be caused by or in connection with the use of or reliance on any content, goods or services. Available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

An anonymous string generated from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly visible in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from the images on the website.

Embedded content from other websites

Articles on this site may include embedded content (for example: videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with such embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that site.

What rights do you have over your data?

If you have provided us with any personal information on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are obligated to maintain for administrative, legal or security purposes.

intellectual property rights

All content of this website i-kitchen.app is text, images, Any Multimeda is the intellectual property of i-Kitchen and may not be transferred, copied, modified or otherwise published on the Internet.

Changes to the Privacy Policy

We may update the Privacy Policy from time to time so it is subject to change without any prior notice and we will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Once changes are made they will be effective once posted on this page.

Contact Us

If you have any questions or inquiries regarding the Privacy Policy, contact us through: